Frequently Asked Questions
Store Policies
What increments can I buy fabric or other yardage in?
For the main shop, minimum yardage cuts are 1/2 yard and then in 1/4 yard increments thereafter.
For the Secret Stitchers Garden (the Back Room of Bargains), minimum yardage cuts are 1 yard and then in 1/2 yard increments thereafter.
Can I return or have a refund on my purchase?
Stitchers Garden does not accept returns or provide refunds on any purchases.
Can I bring food or drinks into Stitchers Garden?
We ask that you refrain from bringing food or drinks into the shop. This is to protect the fabric from spills and sticky or greasy fingers.
Do I need to bring my own bag?
We do have paper shopping bags. However, we encourage you to bring your own bags to help us contain costs and to help the environment.
What is the Secret Stitchers Garden?
The Secret Stitchers Garden (also known as the Back Room of Bargains) is a collection of older fabric at the bargain price of $6/yard.
At this price, the display is more rustic (boxes on the floor, but we are working on adding more shelving, and not as well heated or cooled as the main shop).
Minimum yardage cuts are 1 yard to start and 1/2 yard increments thereafter.
The Secret Garden closes 1 hour before the main store.
Can I use more than one discount on my purchase?
No, only one discount coupon allowed per item. Coupons are valid only on full priced items. Bargain items are exlcuded from coupons or other sales, unless specifically noted.
Does Stitchers Garden offer a discount to guilds or other groups?
Yes! We offer a 10% discount on full priced merchandise for guild members and on items that will be used to create Quilts of Valor.
These discounts do not apply to the following items: rolled fat quarters that are 25 cents, remnants, bargain books or patterns, Secret Garden fabric, Color Wall fabric or other items listed as bargain items.
We are developing a list of the local guilds, please share your guild name with us so we can add them to our list!
Does Stitchers Garden donate to local charities or groups?
Yes, we do make donations. Please ask a team member. The final decision will be made by the manager. While we want to support as many groups as possible, we may not always be able to make a donation.
Does Stitchers Garden have a newsletter?
Yes, we have a newsletter. Please sign up on the website. You can also sign up when in the shop by providing us with your name and email address.
Payment
What forms of payment does Stitchers Garden accept?
We accept all cash, checks, credit and debit cards.
Does Stitchers Garden sell and accept gift cards?
We are now selling gift cards! These can be purchased in store or online from the Shop page. They can be redeemed in store or online as well.
We accept most major gift cards (Visa, Mastercard, and AMEX). However, sometimes there can be issues with these cards where our credit card service may not be able to accept these. We apologize in advance for any inconvenience.
Online Shopping and Shipping
Can I shop online?
Yes, most of our items are available online. Some larger or bulkier items can be viewed online, but they cannot be bought online since shipping costs would be prohibitive.
Are the vintage and out of print fabrics available online?
Yes, they are mostly available online.
Can I place an order online and pick it up in store?
Yes, you can buy online and pick up in store. You will have to pay for the order online at the time you place the order.
How much is shipping?
Flat rate shipping is $9.95. However, if you purchase more than $100, shipping is free.
Can I call in and place an order to be shipped or for pick up?
We are unable to take orders over the phone. Please use our online shop to place orders for shipping or in store pick up.
Classes
What classes do you offer?
Please see our page for our class schedule with prices and descriptions.
When do I have to pay for the class?
When you register for the class, payment is required. Registration fees are non-refundable.
Local Resources
Is there any place close to Stitchers Garden to eat?
Yes! There are several great restaurants in the Brentwood area. There are fast food as well as sit down restaurants in the area. Please ask one of the Stitchers Garden team members for their favorite place to eat locally.
Are there any hotels close to Stitchers Garden?
Yes! There is one right next door, as well as several others in the area.
Are there any other quilt shops in the area?
Yes! There are several within about a 30 minute drive from Stitchers Garden.
Does Stitchers Garden offer long arm quilting services?
No, we do not offer long arm quilting services. However, we have the business cards for several long arm quilters in the area on our resource board in the shop.
Does Stitchers Garden sell sewing machines?
No, we do not sell sewing machines.
Does Stitchers Garden service sewing machines?
No, we do not service sewing machines. However, we have business cards on our resource board in the shop for local sewing machine services. We are working to offer in shop sewing machine services in the future.
Privacy Policy
What does Stitchers Garden do with my information?
Customer confidentiality is important to us. No personal information will ever be provided or sold to a third party.
Stitchers Garden ("us", "we", or "our") operates http://www.stitchersgarden.com (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
We may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, phone number, and email. Like many site operators, we collect information that your browser sends whenever you visit our Site. This may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze the same data.
We may also use your Personal Information to contact you with newsletters, marketing or promotional materials and other information with your consent.
Last updated: 1/17/2024
Quick Links
Contact Us
- (615) 370-9662
- 144 Wilson Pike Circle
Brentwood, TN
37027 - info@stitchersgarden.com
- Tuesday-Friday: 10am - 4pm
Two Saturdays per month
- Upcoming Saturdays: 11/16 and 11/30